FAQs
You Asked, We Whisked
What is matcha?
What is matcha?
Matcha is finely ground green tea powder made from shade-grown leaves—so instead of steeping and tossing the leaves, you’re drinking the whole thing. It’s smooth, earthy, and naturally energizing without the crash. Think of it as green tea’s more focused, more vibrant cousin—with better color, better flavor, and way more personality 😎.
What does “Kiyocha” mean?
What does “Kiyocha” mean?
It's our own name, but inspired by the Japanese words for “pure” (清, kiyo) and “tea” (茶, cha). Think: clean energy, honest ritual.
What makes your matcha different?
What makes your matcha different?
We source directly from small farms in Shizuoka, Japan—no middlemen, no filler. It’s single-origin, ceremonial grade, and stone-milled fresh. If it doesn’t taste smooth and vibrant, we don’t sell it.
What if my matcha clumps?
What if my matcha clumps?
It’s normal! Sift it before whisking if you want the smoothest froth. A fine mesh strainer works great.
How should I store matcha?
How should I store matcha?
After opening, keep it sealed and in the fridge. Don’t leave it on your sunlit kitchen shelf next to your spices unless you want matcha that smells like cumin.
How much caffeine is in a cup of matcha?
How much caffeine is in a cup of matcha?
Roughly 60–70mg per serving—less than coffee, but steadier. You’ll feel focused, not frantic.
Can I put matcha in my protein shake?
Can I put matcha in my protein shake?
Sure—but maybe don’t mix it with double-choc-mint whey and expect harmony. Matcha + vanilla or plain protein? Go for it.
Is your matcha organic?
Is your matcha organic?
Some of our blends are certified organic, others are not—but all are grown without pesticides or chemical fertilizers. We prioritize quality and clean farming over labels alone.
Do I need a chasen to make matcha?
Do I need a chasen to make matcha?
Not strictly. A whisk gives the best texture, but a milk frother or shaker bottle can work. We're not here to judge your method—we’re just here to make sure your matcha tastes good.
Do you do events or pop-ups?
Do you do events or pop-ups?
Yes! We’ve brewed matcha at festivals and thrift markets in Australia, and we’re always down to travel with a whisk. See our [Events page] to find us next.
Can I whisk matcha with a fork?
Can I whisk matcha with a fork?
You can, but it's kind of like brushing your teeth with a twig. It'll work... just not well.
Can I return my matcha?
Can I return my matcha?
Oh naur!!! Sorry to hear that. Due to food safety, we can’t accept opened tins—but if something’s wrong, reach out. We’re real people and we’ll fix it.
Do you ship internationally?
Do you ship internationally?
We currently ship within Australia. International coming soon—hang tight or email us if you're desperate, we get it.
Is KIYOCHA a Japanese company?
Is KIYOCHA a Japanese company?
We’re proudly based in Australia, with roots in Vietnam and sourcing direct from Japan. Multicultural, just like your pantry😉
I have another question that’s too weird to ask??
I have another question that’s too weird to ask??
Challenge accepted. Email us at hello.kiyocha@gmail.com or DM us @kiyocha.au. We listen and we don't judge. Probably😉